Lifespan Ideas Portal
CMS team spends the bulk of our time logging into servers to validate a defect signature in the spectrum data. This data is already passing into AWS to run analytics so we are requesting a way to display this data in a useable format to eliminate the need for constant CMS server touches.
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Business Value (GED)
approximately 5 minutes per case on average is spend logging into a server to check the data. (This is highly variable because sometimes we are checking multiple cases on the same server but then we also have issues with maintaining these credentials so it sometimes ends up where we aren't able to check for 10 minutes to 24 hours depending on if we need a password reset. This is the justification for using 5 minutes on average per case) Looking at the number of cases we are required to process on average in a given week (480 cases * 5 minutes) that equals 40 man hours per week across the team spent logging into servers. |
