Lifespan Ideas Portal
Once an initial CMS case comes in and is processed, any additional incoming cases with the same case priority for that sensor can be automatically linked. If a new higher priority case comes in for that sensor then we can allow that case to come through as new.
Separate sensors all create their own cases
Only link cases of the same priority
excluding directs/dei
Rename for failure modes
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Business Value (GED)
This will eliminate no value added case processing time associated with these child case alarms. We still need to have setpoints enabled for the initial detection of the issue but after that we will not need to see the additional symptoms. I estimated that it takes 20 seconds to go through and link each child case. If you take this and multiply it by the number of CMS/Manual cases that are child cases it gives you approximately 127 hours of work. Lifespan cases goes back to March of 2022 so about 13 months of cases. |
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| Work in | LFSPN-E-159 Case Fusion (Need ability to automatically link child cases) |
| Work status | Pending Engineering Grooming |
