All ideas

A CMS Escalation requires an email notification to be sent to the field, a lifespan case/task entered and a pac case generated/dispositioned. This is not a lean process and results in duplicating information in various systems. The request here is...

Request from Matt Beemer at DTE: "Being able to look at historical cases by equipment type or symptoms would let us be able to learn from similar historical cases. We would be able to see similar symptoms, what was done, and what actually solved t...

CALM (Condition-Based Asset Lifespan Monitoring) is an analytic that takes multiple CMS measurements, assigns thresholds, and outputs a categorization. This output is used then to define escalation, de-rate and shutdown points for specific failure...

The business has defined PAC as the source of truth and main repository for drivetrain component inspections/dispositions. The CMS team primarily works out of Lifespan for case management so updating PAC with information is duplicate work to what ...

Once an initial CMS case comes in and is processed, any additional incoming cases with the same case priority for that sensor can be automatically linked. If a new higher priority case comes in for that sensor then we can allow that case to come t...

We request to add the customer warranty information in Lifespan from WMF. It can be either a column or any other way that it is possible.